Privacy Policy

Here at ICAT Logistics, we understand the importance of the privacy of our customers and visitors to our website. Our privacy policy has been compiled to better serve those who are concerned with how their ‘information is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information (PII) in accordance with our website.

What personal information do we collect from the people that visit our website?

All information collected by ICAT Logistics is personal data that will not be traded or sold to third parties. We only require data that allows us to make sure your shipments run smoothly and to confirm shipping or customer information, including names, email addresses, physical addresses, credit card and telephone numbers.

When do we collect information?

ICAT Logistics only collects information from you when you enter data on our site, such as on forms and other related documents.

How do we use your information?

We use the information you provide when you register for our tracking portal (ICAT.Connect), create a quote or shipment, sign-up for our newsletter, respond to a survey or other marketing communication, or use certain site features, such as filling out a form. We do not share any of this information with outside parties, except for the pick up, transfer or delivery of your freight.

How do we protect your information?

We do not use vulnerability scanning and/or scanning to PCI standards. An external PCI compliant payment gateway handles all CC transactions. For your protection, we utilize regular malware scanning.

We do not use an SSL certificate. We only provide articles and information. We never ask for personal or private information like names, email addresses, or credit card numbers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. They are used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.

We use cookies to compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. If you turn cookies off, some of the features that make the site experience more efficient may not function properly.

Third-party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information, nor do we include or offer third-party products or services on our website.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared.

To read more, please click here.

How does our site handle Do Not Track signals and third-party behavioral tracking?

We honor Do Not Track signals or use advertising when a Do Not Track (DNT) browser mechanism is in place. It’s also important to note that we do not allow third-party behavioral tracking.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email within 7 business days. We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN-SPAM Act: A Compliance Guide for Business

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

To learn more about the CAN-SPAM Act, click here.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions.
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with the CAN-SPAM Act, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

Contact Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

ICAT Logistics, Inc.
6805 Douglas Legum Drive
Elkridge, MD 21075
(800) 572-1324
marketing@icatlogistics.com