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Our core values drive every decision we make. We are absolutely committed to providing you with first-class technological solutions to your logistical needs. We pride ourselves in being flexible, reliable and sophisticated in our approach. The flow of accurate and time critical information to those who need it within your organization is part of our customer-centric vision. We have an IT team dedicated to the development and implementation of useful tools for our customers, service partners and employees.
Our customized work flow management applications are designed to allow us to monitor and manage the progress of your shipments.
CATS (Computer Automated Transportation System)
Fail-safe management of assets in transit requires timely information processing and communications between ICAT, our customers and our service partners. Our CATS system was designed to allow a seamless flow of information and enable our customers and employees to seamlessly communicate pertinent real-time shipment information. Built on a rock-solid AS400 platform, CATS provides live transaction processing for our operations personnel. The benefit of real-time processing provides a distinct advantage over batch processing that puts our system above the rest.
Our integrated shipment processing and fulfillment system (WebTrak) effortlessly serves all its major accounts with regular shipment processing needs. The system features the same real-time tracking and tracing afforded our operations staff. The WebTrak system allows customers to enter shipments directly online, print documentation and even address labels. Using this technology, ICAT provides its customers with one-step processing and flexible management reports, completely automating the shipping department. Invoices are also available to print and review. WebTrak allows you to get quotes on-line as well.
With one program, WebTrak, all of your tracking and tracing needs are met!
- Shipment entry
- Documentation printing
- Label printing
- Set automatic notifications
- Track shipments
- Review shipment status notes
- Customized reports
- Customized log-ons
Our custom-designed customer portal was created to be a best-in-class tool for our customers. Beyond the ability to track, trace, enter shipments and design and run your own customized reports, you will have a secure sign-on. With ICAT you don’t have to worry about separate accounts and log-ins, and as your transportation partner, we make sure to stay on top of all of your Assets in Transit!
Your account will give you access to the following information:
- Shipment history
- Financial information
- Sales contacts
- Billing contacts
Electronic Data Interchange (EDI), simply put, means computers talking directly to each other. What that means to you is less time, less cost, less worry with regard to entering your shipments. In a word, Results!
Using EDI makes the process easy and quick because those shipments are populated in our system in seconds. We can also receive updated tracking and tracing information from vendors at the same pace. Most customer requests can be fully automated leveraging the ICAT Logistics EDI Technology. Let us show you how!