Difficult times like the ones we find ourselves in now often bring people together. At ICAT, we do so by keeping our team informed in an open and transparent manner, assisting wherever possible for clarification and understanding. We feel our transparency and ‘everyone matters’ approach enables our teammates to focus their time on our customers because we are focusing on them. Communication is key during this time of uncertainty. The knowledge and level of involvement our folks have not only helps them navigate challenging times for themselves and their families, but also for our clients.
We will continue to keep our team informed and supported enabling them to stay committed to you, our customers. Our goal and efforts continue—to provide the best experience possible to all those we touch.